Privacy Policy

1. Who We Are

Yoovo (“Yoovo”, “we”, “us”, or “our”) operates Yoovo.io, a SaaS platform that enables users to build, design, and deploy applications — including integration with physical devices via YoovoConnect. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services.

2. Information We Collect

2.1 Account Information

When you register for an account, we collect your name and email address. If you subscribe to a paid plan, billing details are processed by our payment provider and are not stored directly on our servers.

2.2 Usage Data & Error Logs

During the beta phase, we automatically collect usage data including feature interactions, page views, session duration, and error logs. This data is used exclusively to identify bugs, improve performance, and enhance the platform prior to general release.

2.3 Device & Connection Data

If you use YoovoConnect to link a Raspberry Pi or other physical board to your account, we collect device identifiers, connection status, and deployment logs necessary to provide the service. This data is tied to your account and is not shared with third parties.

2.4 Communications

If you contact us via email or our contact form, we retain your message and contact details in order to respond to your query.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Yoovo platform and its services;
• Authenticate your identity and manage your account;
• Process subscription payments and manage billing;
• Diagnose and fix bugs during the beta phase;
• Improve features and user experience based on anonymised usage analytics;
• Send transactional emails (e.g. account confirmation, password reset);
• Respond to support requests and feedback.

We do not sell, rent, or trade your personal data to third parties for marketing purposes.

4. Legal Basis for Processing (GDPR)

Where applicable, we process your data on the following legal bases:

• Contract: to provide the services you have signed up for;
• Legitimate interests: to improve platform stability and security;
• Consent: for any optional analytics or communications you have opted into;
• Legal obligation: to comply with applicable laws and regulations.

5. Data Retention

We retain your account data for as long as your account is active. Beta-phase usage logs and error data are retained for the duration of the beta and may be anonymised or deleted upon general release. You may request deletion of your account and associated data at any time by contacting us at support@yoovo.io.

Please note: data created or generated during the beta phase may not be preserved after the platform's official release.

6. Data Security

We implement industry-standard security measures to protect your data, including encrypted transport (HTTPS), hashed password storage, and access controls. However, no system is completely immune to security risks, and as a beta platform, you should be aware that some vulnerabilities may exist.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you;
• Correct inaccurate or incomplete data;
• Request deletion of your data;
• Restrict or object to certain processing;
• Data portability (receive your data in a structured format);
• Withdraw consent at any time for consent-based processing.

To exercise any of these rights, contact us at support@yoovo.io.

8. Third-Party Services

We may use trusted third-party providers for infrastructure, payment processing, and authentication. These providers are bound by their own privacy policies and are only granted access to the information necessary to perform their services on our behalf.

9. Cookies

We use cookies and similar technologies as described in our Cookies Policy.

10. Changes to This Policy

We may update this Privacy Policy as the platform develops. When we do, we will update the “Last updated” date above. Continued use of Yoovo.io after any changes constitutes your acceptance of the revised policy.

11. Contact Us

For any privacy-related enquiries or to exercise your rights, contact us at support@yoovo.io, visit our forums, or use our contact page.